Privacy Policy
Last Updated: November 2024
1. Introduction
Zoleya Servicios Modernos S.L.U. ("we," "our," or "Zoleya") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By accessing or using our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect information that you provide directly to us, including: • Contact Information: Name, email address, phone number, and business details when you book a consultation or contact us. • Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages. • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and analyze website traffic.
3. How We Use Your Information
We use the collected information for the following purposes: • To provide and maintain our services • To respond to your inquiries and schedule consultations • To send you marketing communications (with your consent) • To analyze website usage and improve our services • To comply with legal obligations and protect our rights
4. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data based on: • Consent: When you provide explicit consent for specific processing activities • Contractual Necessity: To fulfill our contractual obligations to you • Legitimate Interests: To operate and improve our business while respecting your rights • Legal Compliance: To comply with applicable laws and regulations
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with: • Service Providers: Third-party vendors who assist us in operating our website and providing services • Legal Authorities: When required by law or to protect our legal rights • Business Transfers: In connection with a merger, acquisition, or sale of assets
6. Your Rights Under GDPR
If you are located in the European Economic Area (EEA), you have the following rights: • Right to Access: Request a copy of your personal data • Right to Rectification: Correct inaccurate or incomplete data • Right to Erasure: Request deletion of your personal data • Right to Restriction: Limit how we process your data • Right to Data Portability: Receive your data in a structured format • Right to Object: Object to certain processing activities • Right to Withdraw Consent: Withdraw consent at any time To exercise these rights, contact us at zoleyabarna@gmail.com.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
9. International Data Transfers
Your information may be transferred to and processed in countries outside the EEA. We ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.
10. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us: Zoleya Servicios Modernos S.L.U. Email: zoleyabarna@gmail.com Location: Barcelona, Spain
Questions about your privacy? Contact us at zoleyabarna@gmail.com